Good to know.
Booking requests
Sending a request just tells us what you’d like. It doesn’t lock in a time, a place, a rush slot, or a final price. We’ll work all of that out with you before we start. Right now, all handoffs happen in Littleton, Colorado.
Prices & turnaround
Prices are per pair of skis or per snowboard. Most tunes are ready within 24 hours of us getting your gear. A rush is an extra $ per pair or board, and we’ll aim for under three hours if we can fit it in. Repairs, the shape your gear is in, and how busy we are can all change the timing. Edge + wax includes up to 4 grams of P-tex per pair or board for small dings in the base, free. Bigger repairs, repairs on their own, and pickup all get a price before we do any work. Tax is extra where it applies. We don’t take payment online yet.
Season Tune pass
The Season Tune pass is $ per pair of skis or snowboard and runs November through April. Bring your gear in up to once a week and we’ll look it over and do whatever it needs: wax, edges, and small P-tex repairs (up to 4 grams a visit). You also get 3 anytime visits for the season that you can use no matter when you were last in. After those are used, extra visits in the same week are regular price. Repairs that need more than 4 grams of P-tex are quoted separately, and rush is still $ extra. Each pass covers one pair or board and can’t be shared.
Family deal: every pass after the first is $ (33% off). Extra pair: you can add a second setup to your own pass for $ (66% off), handy if you ski and snowboard. The extra pair shares that pass’s weekly visit and its 3 anytime visits, so it’s still one pair tuned a week.
What we do (and don’t)
We do hot wax, hand edge sharpening, and small P-tex repairs. We don’t do grinds, binding mounts, or release checks. If your gear turns out to need something different from what you asked for, we’ll talk to you before doing anything.
Your info & privacy
To handle your request we keep your name, email, phone number if you give one, gear details, preferred handoff area, date and time window, and any notes you add. Your browser remembers the reference numbers of requests you made on that device so they show up under My tunes. Anyone looking up a request needs both its reference number and the email used. Please don’t put anything sensitive in the notes. There are no ad trackers on this site and we never collect card details. The fonts load from Google Fonts.
Changes & cancelling
You can cancel a pending request from My tunes. It’ll show as cancelled, but it isn’t deleted. Need to change something? Cancel it and send a new one. And please don’t leave your gear anywhere until we’ve agreed on the handoff.
Getting in touch
We don’t have a dedicated email set up yet. For now, put any questions in the notes on your request and we’ll get back to you using the email or phone number you gave us.
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